Patient Helpdesk – Hospital Waiting Times
The Covid19 pandemic has added to the strain on all NHS services. As a result of this, waiting list times for outpatient and specialist appointments and procedures have increased for everybody.
We appreciate that this can cause worry and uncertainty about when you will eventually receive an appointment. The practice has no direct access to the hospital appointment lists.
If you have been referred by your GP/are waiting for :
- An outpatient appointment
- An appointment for hospital tests (eg scans)
- A date for an operation or other treatment
- A follow-up from your hospital team
and you have a query about what is happening, please contact the Patient Helpdesk on 0800 048 5800.
Only call the practice if your condition has genuinely deteriorated, when you will be reviewed by one of the clinical team and appropriate action can be taken in regard to your care.
NHS patients, staff and visitors must continue to wear face coverings in healthcare settings
The public are being reminded by NHS England that everyone accessing or visiting healthcare settings must continue to wear a face covering and follow social distancing rules.
Covid restrictions will end in many settings in England from Monday, July 19. However, Public Health England’s infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors.
That means NHS visitor guidance will stay in place across all health services including hospitals, GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected.
The NHS will continue to support staff in ensuring that the guidance is followed in all healthcare settings.
The practice is currently working in collaboration with other practices in the local area to plan the roll out of the COVID-19 vaccination programme as quickly and effectively as possible.
COVID-19 Vaccination programme – update
We are currently no longer running a Covid-19 vaccination service at this practice. Please find information below for patients on to access vaccine services locally.
- Awaiting first dose?
Once eligible, patients will be invited by the National Booking Service to book an appointment at one of the local Vaccination Centres or Pharmacy sites online via nhs.uk/covidvaccination or by calling 119.
For people under 40 without other health conditions, it's currently advised that it's preferable to have another COVID-19 vaccine instead of the Oxford/AstraZeneca vaccine. You can find out further information in the latest patient information leaflet.
- Awaiting second dose?
Any patient who received their first dose at the practice but has not yet taken up their invite for their second dose can still book their appointment online at nhs.uk/covidvaccination or by calling 119.
You will be asked for your name, postcode and NHS number (patients can still book if do not have this) and then you will be offered a choice of appointments at one of the local Vaccination Centres or Pharmacy sites that is offering the same vaccine as you received for your first dose.
JCVI guidance recommends you receive your second dose between eight and 12 weeks after your first dose. However, if it has been over 12 weeks you are still encouraged to book an appointment to receive your second dose to ensure you have maximum protection.
The COVID-19 vaccine is safe and effective and protects you and those around you. It’s the biggest vaccination programme in NHS history and has already saved thousands of lives by preventing the spread of Covid-19. Please book your second dose today.
For further information on COVID-19 vaccines, visit nhs.uk/covidvaccine