Before you contact us, please consider whether Self Help and Support or other options, such as Pharmacy First treatment, the Minor Eye Conditions Service or self-referral for Physiotherapy, are more suitable for your needs.

The online form is only open for appointment requests between 8am and 1pm in order for the Duty Doctor to safely triage and respond to patients. If you have an urgent query after this time please call the reception team on 01223697600.

If you think that you are likely to require an urgent appointment on the same day that you are contacting us, we would ask that you submit the online form in the morning, as soon as possible after it opens at 8am.

Request an appointment / register an administrative query online click here. Registered patients only.

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

Ways to cancel:

• Texting your initials and DOB to 07857 175945 (most suited if your appointment is in the next 24 hours) - Please do not call this number 
• Email CPICB.Woodlands@nhs.net 
• Phone 01223697600 

Appointments cancelled with less than 30 minutes notice will be marked as 'Did Not Attend'.

Please see our "Did Not Attend" policy page for full information

 Please attend your appointment on time, if you are more than 10 minutes late for a GP appointment or 5 minutes late for a nurse appointment, you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of a medical emergency that requires immediate attention.

If you require an interpreter during your appointment please specify on your online request or notify the receptionist and they will arrange this for you.